The process
From quote to cash in four straightforward steps
No haggling, no surprise deductions, no waiting weeks for a bank transfer.
1. Answer a few questions
Pick your device and tell us honestly about the screen, body, battery and any faults. The price updates as you answer — no waiting for a callback.
2. Post it free or book a collection
Choose a free tracked postage pack, or a doorstep collection with a date and time slot that suits you. Both are fully insured.
3. We inspect and confirm
Our technicians log the IMEI or serial, run functional tests and confirm the grade. If it matches your answers, your original offer stands.
4. Get paid the same day
Approve and we transfer to your bank the same working day. If we find something unexpected, you can accept a revised offer or have the device back free.
Common questions
Do you buy faulty or cracked devices?
Yes. Cracked screens, dead batteries, water damage and devices that don't power on all have a value — just select the right options and the quote adjusts automatically.
How long is my quote valid?
Every quote is locked for 14 days from the moment you accept it, so market movement doesn't affect you while your device is in transit.
What about my data?
Wipe your device and sign out of iCloud, Google or Samsung account before sending. Anything still on a device is securely erased to industry standard on arrival.
What if I disagree with the inspection?
You can reject the revised offer. We return your device by tracked courier, free of charge, no questions asked.
Ready to see what yours is worth?
It takes about 60 seconds and there's no obligation to send anything.
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